Flow 2 — when ShieldLine blocks a legitimate message, the recipient can flag it from this lightweight portal in under 3 taps (Story 2 acceptance criteria).
Message Center
Held for your review
ShieldLine thinks these messages might be spam. If one looks legitimate, let us know and we'll release it.
"URGENT: Action required — payroll direct deposit details need verification before Friday's pay run: payroll.acme-corp.io/verify"
Blocked yesterday at 09:14 · held in quarantine for 29 more days
"FINAL NOTICE: Your Acme Health Plan renewal is due. Click to renew before coverage lapses: renew.acmehealth.co/r4"
Blocked 2 days ago at 16:48 · held in quarantine for 28 more days
That's everything currently held for Marcus Webb. New holds appear here automatically.
Tell us why this isn't spam
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Report submitted
We'll review the message from — and release it to your inbox within 1 business hour if confirmed (FR4). You'll get a notification either way.
Submitted
Just now · feedback record created (Flow 2)
Under analyst review
Target: confirm or reject within 1 business hour
Resolved & delivered
You'll be notified the moment this is released
Your report history
"Your OTP for login is 738240. Valid for 10 minutes…"
Reported Jun 6 · resolved in 42 minutes · delivered to your inbox
"WIN tickets to the regional kickoff! Reply YES by Friday…"
Reported Jun 3 · an analyst confirmed the original spam classification
Persona: Marcus Webb, Business Operations Manager — Story 2: "I want to report the misclassification and have the message released within 1 business hour."